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Behavioral Training

The Balancing Act

October 29, 2008
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As head of human capital at LPL Financial, Denise Abood—a former CFO—embraces her organization’s commitment to employee training, development and retention while keeping an eye on the bottom line.
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Hospitalitys Sharpened Focus

September 19, 2008
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To offset declining occupancy rates, hotel chains put customer service in the training spotlight.
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The ROI of Employee Training and Development

September 1, 2008
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A joint APQC, IBM and Workforce Management data collection initiative with more than 200 participants shows how investing in your employees through training and development can really pay off.
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Taking Account of Learning

August 21, 2008
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Professional services firms have a reputation for grinding through employees without much focus on individual development. A small Miami-based accounting firm, Kaufman Rossin, has chosen a different approach.
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Leadership Thats Made in China

July 22, 2008
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To cash in on the world’s fastest-growing economy, Agilent Technologies wants to groom leaders from within its ranks. A key requirement: the ability to think globally and act locally.
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The Boom in Business Coaching

July 17, 2008
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Companies are investing in coaching in an effort to develop a new generation of leaders to replace retiring baby boomers. The ones that use it most effectively develop specific performance goals, financial measurements or other tools to determine what they want the end result of their coaching program to be.
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Coaching Certifications Abound

July 17, 2008
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In-house and outside coaches can choose between accreditation programs or less intensive university-based programs.
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Chapter and Verse on Coaching

July 17, 2008
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Experts recommend these books on executive coaching.
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Executives Headed Overseas Benefit From Expat Coaching

July 17, 2008
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But only 7 percent of companies surveyed by the American Management Association offer executive coaching to top-level managers bound for foreign assignments.
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Leaner, but Not Meaner

March 25, 2008
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An engaged workforce uses lean manufacturing concepts to help Meadows Regional Medical Center improve care and boost patient satisfaction.
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