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Employee Career Development

How Do We Prove the Value of Training to Our Executives?

July 31, 2012
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Where can I find data on reinforcement of training? Our learning and development group wants to prepare a report for our executives. —All Ears, performance development consultant, communications, Dallas
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Should We Require Employees Who Leave to Repay Tuition?

June 6, 2012
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We are re-evaluating our tuition-reimbursement policy. We'd like to know if other companies require departing employees to pay back company-paid tuition if they leave within a certain length of time after receiving this benefit. If so, what length of time is standard—within six months? One year? Two years? Do they require payback of the entire amount? —Feeling Cheated, executive assistant/HR specialist, wholesale trade, Chicago
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Learning Needs to Be Simple Enough to Make It Stick

May 22, 2012
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In the workplace, when we try to teach concepts like listening to concerns, non-retaliation or other compliance topics, we often don't match how we teach to how we learn.
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Is There a Meaningful Distinction Between Workforce Planning and Succession Planning?

May 1, 2012
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What is the difference between workforce planning and succession planning? —Perplexed Recruitment Specialist, government, Hamilton, Ontario
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Selling Women's Shoes—a Guide to Culture Change at Work

March 19, 2012
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You can't bring secret shoppers into your workplace to test how well managers and supervisors are following the rules—at least not unless you want to completely destroy workplace relationships.
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Curbing Wasteful Compliance Training

February 22, 2012
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I’m writing this blog as I sit in a cavernous auditorium with 14 other Georgia attorneys. The lawyer in front of me is doing a crossword puzzle; the lawyer to his left is scanning her Kindle Fire. Several are sending emails; one’s reading a crime novel, another, a newspaper. One is soundly asleep.
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Well-Trained Managers Can Curb Attrition

February 20, 2012
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It may not always be a straight-line connection, but managers exert great influence on whether top performers stay or go.
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Getting to the Heart of Retention

February 20, 2012
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It's logical to conclude that poor managers are at the heart of the problem, says Richard Finnegan, co-founder of the Retention Institute and author of Rethinking Retention in Good Times and Bad.
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How Do We Teach New Supervisors That It's OK to Be Assertive?

February 15, 2012
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I am a new supervisor really struggling with what seems like a simple problem. How do I suggest assertiveness training to other new managers without coming across as demeaning? I want to make it part of annual reviews, but am not sure this is the best approach. —My Tongue Is Tied, product administrator, services, Seal Beach, California
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