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Employee Career Development

Dear Workforce How Do We Answer Questions of Unfairness With 360 Reviews?

September 7, 2011
When conducting a 360 review, is it fair to withhold which employee gets what say on the review? The manager and I have jointly identified the top eight employees who interact most with individuals. Based on their levels of interaction or reporting lines (supervisor, subordinates), we assign a weighted average to each person. Although the feedback from the reviews is positive, questions have arisen as to the fairness of this arrangement. Our office is close-knit, and we want to avoid opening up “negotiations” on this. What do you suggest we do?
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Dear Workforce How Do We Use Performance Tools to Keep Employees Motivated

September 7, 2011
My software company uses a performance management system that’s been great in helping identify star performers. However, we’re not as confident in its ability to motivate people. How do we use performance management to motivate, and thus retain, these highfliers? How do we keep them contented and productive? Aside from boosting their compensation, what are some innovative strategies?
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Dear Workforce How Do We Judge Return on Investment From Our Education-Assistance Benefit

September 7, 2011
We are reviewing our voluntary education-assistance program, which presently provides up to $2,500 to eligible employees. For courses that cost more, employees can apply for an exemption, which must be approved by the employee’s VP and our VP of human resources. I have heard of some corporations that require a "service return contract" that binds employees to the company for a specified period once a company-paid college degree is earned. What are other companies requesting, aside from these contracts, to get a better return on investment for offering this monetary education assistance? How do we make sure we don’t pay for somebody’s education only to watch them jump ship?
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