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Management Skills and Development

2011 Game Changer: D. Zachary Misko

September 29, 2011
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Vice president, Kelly Services' Outsourcing & Consulting Group, Troy, Michigan
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Dear Workforce Are Training Departments Becoming Obsolete?

September 27, 2011
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I work in the training and development department of a company that competes in the cellular phone industry. Each of our departments has very specific tasks and functions. That got me to wondering: Are training departments becoming obsolete in today's specialized companies?
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Phony Open Doors Lead to Naked Emperors

September 23, 2011
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The Corporate Executive Board found that among the 12 key indicators it tracks in its “cultural diagnostic” of companies, the one that is most strongly correlated with 10-year total shareholder return is employee comfort with speaking up.
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Multiple Choice Unrest: HRCI-SHRM Link Leaves Many Stumped

September 16, 2011
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A low pass rate on exams and high cost for study materials have HR practitioners seeking to earn their credentials questioning the blurry relationship between SHRM and HRCI.
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<i>Dear Workforce</i> How Do We Get People to Focus on Details?

September 13, 2011
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How can I encourage or motivate my staff to pay attention to detail—without it sounding like a threat, order or demand? Or alternatively, is that the best way to quickly establish control in this matter? —They Misunderstand Me, manager, health care, location undisclosed
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Dear Workforce How Do I Handle an Employee's Drinking Problem?

September 7, 2011
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How do I approach a new employee that I suspect may be drinking prior to arriving at work?
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<i>Dear Workforce</i> How Do We Help a New Manager Manage?

June 13, 2011
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How should a new manager approach employees who aren't doing their jobs? All of our employees have job descriptions and written job expectations, yet many come up short when it comes to meeting them. One is a diligent manager who tries hard to create an effective branch—and to help employees develop their skills for possible career advancement. We are concerned she may be overcome by frustration.
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<i>Dear Workforce</i> Are First-Time Managers Really Better Off With Training?

June 28, 2010
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I hear a lot about managers being promoted without sufficient training. The theory is that people are pushed into management without first having the required skill sets. Anecdotally this might be true, but are there any empirical data that prove this approach is leading to a generation of underequipped managers? —Skeptical in Services, Charlotte, North Carolina
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Dealing With the Employee From Hell

July 15, 2008
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