Vice president, Kelly Services' Outsourcing & Consulting Group, Troy, MichiganRead More
I work in the training and development department of a company that competes in the cellular phone industry. Each of our departments has very specific tasks and functions. That got me to wondering: Are training departments becoming obsolete in today's specialized companies?Read More
The Corporate Executive Board found that among the 12 key indicators it tracks in its “cultural diagnostic” of companies, the one that is most strongly correlated with 10-year total shareholder return is employee comfort with speaking up. Read More
A low pass rate on exams and high cost for study materials have HR practitioners seeking to earn their credentials questioning the blurry relationship between SHRM and HRCI.Read More
How can I encourage or motivate my staff to pay attention to detail—without it sounding like a threat, order or demand? Or alternatively, is that the best way to quickly establish control in this matter?
—They Misunderstand Me, manager, health care, location undisclosedRead More
How do I approach a new employee that I suspect may be drinking prior to arriving at work?
How should a new manager approach employees who aren't doing their jobs? All of our employees have job descriptions and written job expectations, yet many come up short when it comes to meeting them. One is a diligent manager who tries hard to create an effective branch—and to help employees develop their skills for possible career advancement. We are concerned she may be overcome by frustration.Read More
I hear a lot about managers being promoted without sufficient training. The theory is that people are pushed into management without first having the required skill sets. Anecdotally this might be true, but are there any empirical data that prove this approach is leading to a generation of underequipped managers?
—Skeptical in Services, Charlotte, North CarolinaRead More