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Benefit Design and Communication

Purchasing Health Care and Value

January 1, 1998
Employers have traditionally relied on price alone when making health-care purchasing decisions. But new ways of defining and measuring quality are now making it possible for employers to assess how much they're actually getting for their money.
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Support Begins With Acknowledgment

September 1, 1997
The question most often asked by co-workers and managers of terminally ill employees is, "What do I say to the person?" Advice on what to, and what not to, say as an HR person providing support.
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