Missouri lawmakers on Sept. 12 overrode Gov. Jay Nixon's veto of legislation that would allow employers and insurers to deny contraceptive coverage, setting the stage for yet another legal battle over contraceptive coverage.Read More
Oklahoma City-based Hobby Lobby Stores, a privately held, self-described Christian-owned and -operated retail chain with more than 500 stores and 22,500 employees in 41 states, says it is the first non-Catholic owned business to challenge the HHS edict.Read More
Here's a quick recommendation. Virtually every organization includes “respect,” stated one way or the other, as a core value.Read More
This awful catastrophe reminds us that we should view people as people, and not as colors, religions, or stereotypes.Read More
Teaching humans isn't usually as straightforward as teaching dogs. But the goals are the same. Read More
The journey from ruin to rebirth involves lessons in taking care of employees, operating a store amid chaos and excelling at customer service despite having no nice building to work in.Read More
Companies nationwide are learning that sustainability has taken on a new holistic view of how the company treats the Earth and its inhabitants—particularly employees, stakeholders and customers.
For 2012, salaried workers in North America will get a year-end bonus if GM hits an internal customer-retention goal. But it is inside GM's 650-person field sales division that the customer-centric pay structure probably reflects the most striking departure from GM's past.Read More
Civility is critical. However, for several reasons, it is a mistake if we isolate civility, viewing it as being wholly separate and distinct, from mandated initiatives dealing with equal employment opportunity issues.