How do I help my managers overcome the idea that people have to work in physical proximity to each other to be productive? They insist that most jobs require close exchange of information and collaboration.
—Trapped in the Past, senior vice president of human resources, nonprofit, Baltimore
We have been doing research regarding virtual organizations — particularly related to training and the role that managers play. How we do get our organization to adapt/embrace this new way of working?
— Changing World, assistant HR specialist, Port Elizabeth, South Africa
What is the protocol when our executive team requests salaried employees to perform work outside their job description? It is a situation that has occurred before, resulting in some salaried workers having to work weekends/off days to keep up with their regularly described duties. Job duties of a salaried employee often are fluid, but would it be better for us simply to abandon job descriptions? I wonder about things like employee burnout, turnover, stress levels and engagement.
— Concerned VP, energy/utilities, Newfoundland