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Change Management

Lessons from September 11

March 4, 2002
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The terrorist attacks served to remind employers of the importance of taking care of certain basic HR issues.
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How Leaders Can Take Charge of Change

January 24, 2002
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It's easy to just say people "resist change." The reality is that you can create an environment where a change initiative won't encounter harsh skepticism.
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Lessons from a Crisis How Communication Kept a Company Together

November 4, 2001
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HR in any organization can learn from Aon Corporation's cataclysmic September 11 experience. Evacuation drills and first-aid kits aren't enough anymore. HR also has to prepare a crisis communication plan.
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How the Web Can Help You Weather a Crisis

October 23, 2001
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In case of a crisis, it's wise to create a plan for converting the company's Web site into a disaster communications portal.
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Crafting the Crisis Communication Message

October 23, 2001
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The secrete of crisis communications may be to speak to the diverse stakeholders with one clear, focused, timely message.
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HR is Frazzled But Resilient at the Centers for Disease Control

October 19, 2001
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An emotional Sylvia Bell and other HR professionals in Atlanta, Georgia, are working all hours of the day to recruit, re-deploy, and motivate a workforce investigating bioterrorism.
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<i>Dear Workforce</i> How Can Employees Internalize Our Mission Statement

September 19, 2001
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Creating and implementing a mission statement is only one step in change management. Make sure the vision is articulated to all employees to help them embrace the company’s goals.
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1999 Managing Change Optimas Award Profile Malden Mills Industries Inc.

September 16, 2001
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A devastating fire destroyed three of Malden's buildings and displaced 1,400 employees. HR helped get the rebuilding process by creating a special center to keep the displaced employees informed and to retain them. The center was later used through two painful downsizings.
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Balancing the Human Equation

September 16, 2001
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Kathy Skala, the HR director of Malden Mills, shares her insights about HR and working at Malden Mills.
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Success Rates of Organizational Change

September 14, 2001
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A chart listing different types of organizational changes – from acquisitions to new computer systems – and the success rate of each.
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