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Change Management

Edison Takes a Timeout for Self-esteem and Renewal

March 1, 1998
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Giving employees time to reflect on the opportunities that lie ahead-and to mourn the loss of what's behind them-is the way that Edison managers have chosen to energize themselves for the future.
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Having a Heart During Business Change

March 1, 1998
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Jacqueline J. Miller, who has been through many corporate acquisitions, mergers and divestitures as a senior HR executive, offers her insight about how to explain the opportunities that such change offers people.
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1998 Managing Change Optimas Award Profile U.S. Office of Personnel Management

February 1, 1998
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In response to Executive Order 12862 (which mandated government reform), the US OPM has created a humane model for downsizing (and successfully cut almost 300,000 jobs), provided outplacement, pioneered privatization with the Federal government’s first employee stock ownership plan, and reduced its own bureaucracy.
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Fight Organizational Memory Lapse

September 1, 1997
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The recent infatuation with job-hopping and downsizing has created a new and threatening problem: organizational memory loss. Here's how to ensure your company learns from its past.
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Still on a Winning Streak

September 1, 1997
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Four years after receiving an Optimas Award for managing change, Philadelphia Electric Co. (now PECO Energy) is still creating sparks. This time, HR is restructuring to lower costs and to be more responsive to its employees. A consultant explains how.
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1997 Service Optimas Award ProfileBRContinental Airlines

July 1, 1997
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Lousy customer service, lost bags and a poor on-time record-coupled with two bankruptcies-made Continental the laughingstock of the airline industry. Incentive pay, streamlined policies, and aggressive communication have fueled a total turnaround.
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It Takes Values to Capitalize on Change

April 1, 1997
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Manugistics Inc. is a small technology firm competing with the big guns for talent. In addition, the company has gone global and lost two of its original founders. It has doubled the employee headcount and been through several acquisitions. Through it all
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When Change Challenges Trust

September 1, 1996
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In today’s complicated world, ethical decisions aren’t always black or white; options often fall into gray areas. Readers responded to this situation posed by Personnel Journal .
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HR Change Experts

July 1, 1996
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HR Change Experts
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