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Change Management

5 Questions for Jimmy Wales, Founder,—the Wiki-Powered Workplace

December 28, 2009
Jimmy Wales, 43, launched in 2001 in the spirit that collaboration combined with the right technology could create a free online encyclopedia. Businesses have since adopted the wiki (free software downloadable from to encourage collaboration. Wikipedia, the world’s fifth most popular Web site, with about 330 million visitors monthly, operates with a staff of about 25. Workforce Management staff writer Jeremy Smerd spoke with Wales about how businesses use wikis.
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<i>Dear Workforce</i> Is Our Forced Ranking System Still Valid

November 17, 2009
How is the economy affecting the use of forced ranking? Our company is trying to figure out whether we should use it to address some internal issues regarding performance and succession. Is there a recommended minimum number of employees against which a “forced” performance rating distribution should be applied? Alternatively, what other strategies could we use in place of forced ranking?
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