Our CEO is very particular about punctuality. We do have some people who arrive late (usually not more than 10 minutes each day regularly). As HR, we are always sandwiched between opposing forces: employees who feel that "We are just a few minutes late, and more important, it’s the results that count."
On the other hand, our CEO always asks our HR professionals to remind people about being punctual. Now we have been charged with reminding department heads to ensure they have a grip on the matter and to monitor staff attendance from time to time. What items should I write to them about specifically?
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