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Vineet Nayar Interview: Offshore Outsourcing and the New Global Economy

June 4, 2012
As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that have influenced today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim talks with Vineet Nayar—the CEO of India-based HCL Technologies who pioneered the ‘Employee First, Customer Second' management philosophy—about the evolution of outsourcing to India and where U.S. companies fail when it comes to outsourcing. Nayar helped lead the offshore outsourcing charge, which has changed workforce management worldwide.
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