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Global Staffing Management

'Kelly Girl' Turns 66: An Interview With Carl Camden

February 16, 2012
As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that helped influence today's workplace. In this installment, Workforce Management contributor Richard Rothschild speaks with Kelly Services Inc. president and CEO Carl Camden. For Kelly, it all began with a secretary who couldn't work because she was too ill. Sixty-six years later, it has become a multinational job placement company that finds temporary employment for 530,000 workers annually. With 8,000 full-time employees worldwide, the Troy, Michigan-based company's iconic image remains the “Kelly Girls,” those well-dressed women who would show up for office assignments wearing white gloves. Indeed, many observers still refer to the company with the words, “Oh, you're the Kelly Girls.”
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<i>Dear Workforce</i> Shift Work Is Harming Morale. How Do We Make Amends?

September 27, 2009
Our financial services company recently introduced shift work for some service positions, which has led to grumbling and general discontent. For example, our service-desk positions previously were 8 a.m.-5 p.m. jobs, but business needs warranted going to a 24/5 schedule. We are concerned about a drop in morale, along with the attendant productivity drops. We tried to roll this out gradually, giving service people time to adjust and informing them of the change through group meetings and one on one. Still, morale is at a new low since we began the shift-work schedule. How could we have missed on this so badly? And how can we repair the damage? —Sinking Fast, manager, finance/insurance/real estate, Johannesburg, South Africa
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