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Basic Skills Training

Are Training Departments Becoming Obsolete?

November 16, 2011
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I work in the training and development department of a company that competes in the cellphone industry. Each of our departments has very specific tasks and functions. That got me wondering: Are training departments becoming obsolete in today's specialized companies? —Ruminating on Our Future, training officer, services, Perth, Australia
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Hewlett-Packard's Sales Job

October 24, 2011
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In 2010, Hewlett-Packard Co. launched HP Sales University on its campus in Plano, Texas, far from its Silicon Valley headquarters. The purpose: develop core business skills and collaboration among its top salespeople.
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Six Sales Force Pitfalls

October 24, 2011
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HR Certification: Preferred or Unnecessary?

September 16, 2011
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Some jobs require certification, though other companies say they want nothing to do with an HR practitioner with an acronym after their name. HR Certification Institute officials say that while certification has long been preferred, it is now a requirement for some jobs, thus fueling demand for the credentials.
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McDonald’s Faces Teen Labor Shortage

September 16, 2011
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The declining number of teenage job seekers presents a super-size challenge for McDonald’s, where 40 percent of the top 50 managers—including CEO James Skinner—worked their way up from the cash register or fry vat, and which more than ever needs qualified workers to keep service from bogging down in an era of computerized cash registers and electronic ovens.
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Dear Workforce How Do I Develop a Needs-Analysis Template

September 7, 2011
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I recently was put in charge of plantwide training for our manufacturing company. Internal training is critical for us. How do I develop a needs-analysis template or a general guideline to help supervisors/managers identify performance gaps?
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Dear Workforce When Should We Consider Using a Training Boot Camp

September 7, 2011
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How do we know whether to conduct a training boot camp? What are the pros and cons of this approach?
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Dear Workforce How Do We Get People to Show Up for Scheduled Training

September 7, 2011
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We have encountered a problem with individuals failing to show up for required training opportunities. We want to assess a no-show penalty but don’t know who is more accountable: managers or the employees themselves?
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Dear Workforce How Could We Influence Employees to Pursue Healthful Activities

September 7, 2011
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How do we come up with health metrics as a way to encourage our employees to reduce risk and help us control health care costs?
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Dear Workforce We Have Solid Leadership Programs. How Do We Reinforce Them Post-Training

September 7, 2011
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How do we provide follow-up to our leadership development, especially with regards to mentoring and behavioral competencies. Although we provide these offerings through consultants and other providers, our desire is to make sure that employees apply the skills and knowledge they learn. But is it really possible to "measure" the impact of employees’ behavior?
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