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Basic Skills Training

Teaming Up to Better Train

May 20, 2009
Managers at The Decc Co., a small industrial coating applicator based in Grand Rapids, Michigan, were ready to move beyond the company’s paper tracking system. But when officials started training workers in late 2008 on the new computerized system, they quickly recognized that some weren’t even comfortable manipulating the mouse.
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Spurred by Hiring Binge, Geico Makes Training a Priority

May 14, 2009
The car insurance company with the quirky ads hires and trains with advancement and retention in mind. New employees average two to three promotions within their first three years, and many people have been with the company for decades—including CEO Tony Nicely, who started as a clerk with in 1961.
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Training to Keep Food Safe

May 1, 2009
The deadly salmonella outbreak linked to Peanut Corporation of America is the most recent example of the long-range impact that food-production safety processes can have on consumers. Food safety training for employees is obviously the place to start, but what’s also imperative is a culture in which all employees, from the production line to the executive suite, know the right things to do—and do them.
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Training Is an Essential Ingredient

April 16, 2009
After a period of poor business performance, Ruby Tuesday moved swiftly to reverse the downward trend, investing heavily in the brand, the product, the places and—most important—the people, in an attempt to create ‘flawless food and service’ in a new, high-quality casual dining environment.
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