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Career Development

Should We Require Employees Who Leave to Repay Tuition?

June 6, 2012
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We are re-evaluating our tuition-reimbursement policy. We'd like to know if other companies require departing employees to pay back company-paid tuition if they leave within a certain length of time after receiving this benefit. If so, what length of time is standard—within six months? One year? Two years? Do they require payback of the entire amount? —Feeling Cheated, executive assistant/HR specialist, wholesale trade, Chicago
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How Do We Persuade Software Developers to Keep Their Skills Up to Date?

February 15, 2012
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We have terrific software programmers who are technically proficient. Most show little interest in professional development beyond writing more code. How could we get their attention? —Cracking the Code, team leader, software/services, Andover, Massachusetts
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How Should We Address the Interrelated Issues of Pay, Career Growth and Work Flow?

February 1, 2012
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The results from our employee survey identified three areas of concern: rewards and recognition, career advancement, and work organization/work flow. Employees are not satisfied that their pay is equal to their workload, and also complain about a lack of advancement opportunities. The issue of poor work organization/work flow pinches on the first two issues. How should we address these issues—one at a time or all at once? —Feeling Powerless, assistant manager, manufacturing, Southeast Asia
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Apple Takes a Bite at Learning

January 23, 2012
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Apple Inc.'s newest blockbuster app, called iBook Author, will allow teachers, scholars and anyone else to create their own graphically compelling audio/visual textbooks.
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What Best Practices Do Organizations Use to Retain Contact-Center Staff?

January 17, 2012
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What is the secret to curbing chronic churn in our call center? —Answering the Call, training manager, health and fitness, Florida
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Training Wheels Back in Motion

January 16, 2012
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A new report produced by advisory firm Bersin & Associates of Oakland, California, notes that companies replenished their training staffs and thus enabled employees to pursue career development put off during the recession.
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Click, Click, Click Revisited: Complete That Training or No Bonus for You

December 27, 2011
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In many instances, required tests, courses and forms proved as worthless as blank paper or, more currently, terabytes of unused storage capacity.
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Out-of-State Workers Due Overtime for California Work: Appeals Court

December 14, 2011
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The case involving three employees of Redwood Shores, California-based Oracle, who lived in Colorado and Arizona but also worked in California and elsewhere. The employees, classified as instructors by Oracle, trained customers to use Oracle software.
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Organizations Need Coaching on How to Coach: Report

December 12, 2011
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Business results were 21 percent higher among organizations whose senior leaders ‘very frequently' make an effort to coach others, according to the Bersin & Associates study.
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2011 WINNER: Financial Impact—NetApp

December 1, 2011
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For its retention effort with a clear bottom-line boost, NetApp is the 2011 winner of the Optimas Award for Financial Impact.
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