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Career Development

<i>Dear Workforce</i> How Do I Convince Our Managers That Training for Skills Development Provides Value?

September 24, 2004
I have two key managers--one who heads development and another in charge of quality assurance--who accept their staff's shortcomings. In short, they seem more interested in developing personal relationships than achieving key company goals. Rather than set goals for skills development, they work around or make excuses for their employees. Training, seminars, extension courses, etc., have been suggested, to no avail. What else can I do?
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A Matter of Degrees

Corporate America spent $10 billion on tuition reimbursement in 2003, but few companies track how those dollars are spent, or know whether they are getting any benefit by underwriting employees' degrees. It's not that ROI can't be measured. It's just that many companies don't seem to care about it.
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