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Coaching & Mentoring

How Do We Turn Engineers Into Managers?

November 29, 2011
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We have terrific engineers who are highly skilled and highly motivated. When it comes to leadership, however, most do a lousy job making the transition. This is despite the fact that we offer established leadership programs. Is there anything we can do differently? —Engineering a Change, organizational development specialist, manufacturing, North Carolina
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How Do We Turn Engineers Into Managers?

November 29, 2011
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We have terrific engineers who are highly skilled and highly motivated. When it comes to leadership, however, most do a lousy job making the transition. This is despite the fact that we offer established leadership programs. Is there anything we can do differently? —Engineering a change, organizational development specialist, manufacturing, North Carolina
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Building a Sales Team Starts With the First Impression

October 24, 2011
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Success is the bottom line, but before the first call, experts say look at a candidate's appearance and pay attention to your initial reaction. Once they're on the team, train, train and train some more.
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2011 Game Changer: Laura Picking

September 29, 2011
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Human resources manager, Delta Dental of Kansas, Wichita
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2011 Game Changer: Kelly Lewis

September 29, 2011
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Founder and managing partner, Bounce Collective, Richmond, Virginia
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Dear Workforce Are Training Departments Becoming Obsolete?

September 27, 2011
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I work in the training and development department of a company that competes in the cellular phone industry. Each of our departments has very specific tasks and functions. That got me to wondering: Are training departments becoming obsolete in today's specialized companies?
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Best Practices for Diversity Training

September 12, 2011
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Here are five of the best practices based on research and companies’ experiences.
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Dear Workforce How Do I Handle an Employee's Drinking Problem?

September 7, 2011
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How do I approach a new employee that I suspect may be drinking prior to arriving at work?
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<i>Dear Workforce</i> How Do We Help a New Manager Manage?

June 13, 2011
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How should a new manager approach employees who aren't doing their jobs? All of our employees have job descriptions and written job expectations, yet many come up short when it comes to meeting them. One is a diligent manager who tries hard to create an effective branch—and to help employees develop their skills for possible career advancement. We are concerned she may be overcome by frustration.
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<i>Dear Workforce</i> Are First-Time Managers Really Better Off With Training?

June 28, 2010
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I hear a lot about managers being promoted without sufficient training. The theory is that people are pushed into management without first having the required skill sets. Anecdotally this might be true, but are there any empirical data that prove this approach is leading to a generation of underequipped managers? —Skeptical in Services, Charlotte, North Carolina
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