What's striking about the Penn State catastrophe is that so many leaders appeared to have failed to take responsibility for stopping awful acts happening in their own “workplace” and community.Read More
Rather than enabling our employees to innovate, our management tends to stand in their way. They would rather exert tight-fisted control over employees. This makes for a work environment that isn't conducive for strategic innovation; we are unable to keep enthusiastic and talented people. How could I persuade management to drop its hierarchical approach so that employees are encouraged to initiate projects that help the company?Read More
Founder and managing partner, Bounce Collective, Richmond, VirginiaRead More
More employers are benefiting from a mobile workforce through improved productivity, increased employee satisfaction and reduced costs, but they also face new management challenges.Read More
We run a series of parking garages in urban areas across the United States. Recently our company promoted a handful of employees to supervisor positions. Now we are seeking ways to give them the necessary training to ease their transition. What are suggestions on training programs and/or training strategies?Read More
I hear a lot about managers being promoted without sufficient training. The theory is that people are pushed into management without first having the required skill sets. Anecdotally this might be true, but are there any empirical data that prove this approach is leading to a generation of underequipped managers?
—Skeptical in Services, Charlotte, North CarolinaRead More