More employers are benefiting from a mobile workforce through improved productivity, increased employee satisfaction and reduced costs, but they also face new management challenges.Read More
We run a series of parking garages in urban areas across the United States. Recently our company promoted a handful of employees to supervisor positions. Now we are seeking ways to give them the necessary training to ease their transition. What are suggestions on training programs and/or training strategies?Read More
I hear a lot about managers being promoted without sufficient training. The theory is that people are pushed into management without first having the required skill sets. Anecdotally this might be true, but are there any empirical data that prove this approach is leading to a generation of underequipped managers?
—Skeptical in Services, Charlotte, North CarolinaRead More
Turn knowledge-gaining into an obsession.Read More