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Training Technology

Dear Workforce: How Do I Choose the Best Method for Retraining an Entrenched Workforce?

April 13, 2006
My company is introducing a computer-assisted manufacturing process at one of its assembly plants. The new technology is likely to result in substantial modification of jobs. Employees will be required to learn statistical process-control techniques. The new technology and push for quality requires employees to attend numerous training sessions. Half of the employees affected by this completed their formal education more than 10 years ago. How do I choose which training method to use in my organization?
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Software as Service

January 20, 2006
Applications that are accessed via the Internet are taking hold in several workforce management areas, including core HRMS, recruitment and performance management. This “on-demand” software carries lower upfront costs than licensed software and allows for frequent upgrades. Sector heavyweights such as Oracle and SAP are developing strategies, keen to make sure they don't get left behind. But for all the allure the delivery model holds, providers are keenly aware of a key issue: Top-notch customer service can make or break their business, and not every software company is used to providing superior support.
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