RSS icon

Top Stories

Employee Communication

Black and Blue Over Black Friday

November 23, 2011
It seems to me retail executives are going too far, letting business objectives blot out the bigger picture about the holidays and ignoring a cultural shift away from crass commercialism.
Read More

How Do We Overcome the Perception of Favoritism?

November 16, 2011
I am a manager who has created a situation of perceived favoritism among my staff. I hired a new employee who happens to be a friend. I made the mistake of putting forth a work-improvement suggestion made by the new employee. She and I have been suffering the backlash ever since. How do I go about repairing this fiasco? —Oops, office manager, government, Long Beach, California
Read More

All this Technology Is Harming Communication

October 4, 2011
We know what we want to say, we know what we want it to mean, but we communicate in a way that means one thing to us but it's heard differently by the recipient. It all may be perfectly innocent but it can still cause friction and misunderstandings.
Read More