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Employee Communication

All this Technology Is Harming Communication

October 4, 2011
We know what we want to say, we know what we want it to mean, but we communicate in a way that means one thing to us but it's heard differently by the recipient. It all may be perfectly innocent but it can still cause friction and misunderstandings.
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Losing Our Religion

September 28, 2011
R.E.M. just broke up. It's an occasion for mourning not just the end of the pop band's 31-year run, but the decline of lasting teamwork in our society.
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Foul-ups Trump Safeguards in UBS Scandal

September 27, 2011
In the aftermath of such blatantly avoidable foul-ups, can you recall a single instance when outside analysts concluded that systems and processes had not been put in place or learning had not been delivered? I can't. It's the failure to act in line with all of these safeguards that's the issue.
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