What is the secret to curbing chronic churn in our call center?
—Answering the Call, training manager, health and fitness, Florida
Veterans find it's a tough terrain in getting from the battlefield to their chosen field.
Manager, talent development, Sprint Nextel Corp., Overland Park, KansasRead More
Manager of talent management, Doosan Infracore Construction Equipment, Seoul, South KoreaRead More
Managing director, Charles Schwab & Co., San FranciscoRead More
The shop moved the application process onto Twitter to demonstrate that it’s thinking about the marketing world through a digital and social media lens, the agency said.Read More
The number of net new reps and advisors declined considerably during the first quarter; LPL’s CFO says swing to independent advice is a ‘longer-term trend.’Read More
I work for a small nonprofit. We employ two to three new employees per year, and I would like to inject some energy into our orientation program. Currently, we review the handbook with them and schedule them to meet with IT, accounting and other departments. Unlike with a large group, however, the orientation seems to fall flat. How can I add some sizzle?
Event Calendar July—September, 2009Read More
The most successful onboarding programs work with groups of employees and last one to two years. They should help new hires build relationships with peers and experienced colleagues.Read More