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Competitive Advantage

Hiring for the Intangibles

March 23, 2007
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As Edwards Lifesciences builds its talent pool, HR chief Robert Reindl looks not only for technical skills and leadership ability, but for traits and qualities that just can’t be taught.
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Negotiating Starting Salaries for Top Performers

July 26, 2006
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Highly profitable companies have learned how to skim the cream off the top of the talent pool without locking in larger fixed salary costs.
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The Joy of Flex

March 1, 2004
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Cendant Mobility's Flexible Work Options program has saved the company millions of dollars, energized the workforce and brought turnover down to less than 10 percent.
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Succession Planning Keeps WellPoint Competitive

June 20, 2002
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WellPoint's Human Resource System identifies key succession candidates, allowing it to quickly promote from within. Management builds on its strengths, and the company saves millions of dollars in recruiting and retention costs.
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Elements of WellPoint's Succession-Planning Program

March 22, 2002
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Company executives offer the following key elements of WellPoint's succession-planning program.
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Serving Up a New Level of Customer Service at Quebecor

March 26, 2001
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Optimas 2001 - Competitive Advantage: A training program at the world's largest printing company might include cooking and climbing.
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Blending a Successful Workforce

February 27, 2000
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In the come-and-go food industry, Jamba Juice has found strong recruitment and retention strategies that can squeeze out winners from a dry labor pool.
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1999 Competitive Advantage Optimas Award Profile Buckman Laboratories International, Inc.

March 1, 1999
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Using online forums, connected knowledge bases, electronic bulletin boards, libraries, and virtual conference rooms, Buckman's employees can enhance their performance at any time, from anywhere.
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Culture Drives Knowledge Sharing

March 1, 1999
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Mark Koskiniemi ,V.P. of HR, for Buckman Laboratories shares his insights with HR colleagues:
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