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Hospital Aims for Culture Where Employees Never Want to Leave

February 2, 2005
Saint Francis is listening to employees more. It’s recruiting from other industries. It’s using a job-shadowing program to let employees try out different positions. Turnover at the 189-bed hospital is down, from 20.6 percent in 2000 to 15.7 percent in 2003. Meanwhile, the hospital has enjoyed a surge in applications.
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