RSS icon

Top Stories

Service

HR Automation and Employee Self-Service Functionality Equals Increased Efficiency

September 18, 2003
Comments (0)
"HROffice is amazing. When you look at the price and features of the software, it's just unbelievable how much functionality you get for your money."--Broadview managing director and CAO, Rene Kraenzlin
Read More

Boomerang Clients Network size, convenience and service differentiates VSP from the competition

September 18, 2003
Comments (0)
For different reasons, some VSP clients have gone full circle--leaving for a competing vision plan, only to return to VSP after acquiring critical experience and new-found appreciation.
Read More

A Training Program That Employees Really Like

September 18, 2003
Comments (0)
Quick training tips from health partners.
Read More

Optimas Health Partners Delivers Training that Works

October 23, 2002
Comments (0)
When there's fast, effective training to be done, Health Partner's Organizational Learning Center is on the job. It has saved the organization money, allayed fears of change, and made the transition to a new $3 million data-processing system a success.
Read More

Employee Training Fuels Great Customer Service

January 8, 2002
Comments (0)
AchieveGlobal's program, The Service Difference, helps Maricopa County employees develop tools and skills for outstanding service to taxpayers.
Read More

Employee Training Fuels Great Customer Service

January 1, 2002
Comments (0)
AchieveGlobal's program, The Service Difference, helps Maricopa County employees develop tools and skills for outstanding service to taxpayers.
Read More

Promote Accountability in Your Customer-Service Team

April 26, 2001
Comments (0)
The first step toward achievingexceptional standards is to assemble a first-class team ofcustomer-service-oriented managers and staff.
Read More

Results-Oriented Customer Service Training

April 26, 2001
Comments (0)
Customer satisfaction has dropped since 1994 in nearly every sector of the economy.
Read More

Understanding Service-Level Agreements

April 13, 2001
Comments (0)
In the emerging digital economy, the cost of a technology failure can be enormous.
Read More

Serving Up a New Level of Customer Service at Quebecor

March 26, 2001
Comments (0)
Optimas 2001 - Competitive Advantage: A training program at the world's largest printing company might include cooking and climbing.
Read More