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How Do We Know Our Engagement Efforts Are Paying Off?

May 1, 2013
How will I know when our employee engagement begins producing results? Our goal is to focus on engagement and ultimately gain more business. We're interested in an average for satisfactory engagement. —By the Numbers, senior organizational development officer, insurance/financial/real estate, Beirut
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What Will Human Resources Look Like in the Near Future?

April 3, 2013
The last decade has seen lots of changes in human resources. Looking back, it seems hard to predict that social media and other emerging trends would have taken hold. What's in store for the future of human resources and are there steps our HR organization should take to prepare? —Looking Backward So We Can Move Forward, HR consultant, technical services, Columbus, Georgia
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How Do We Get Managers To Embrace Difficult Conversations?

March 20, 2013
How do we make our managers better at having difficult conversations with our employees? Sometimes it seems easier for them to gloss over tough topics rather than engage employees in discussion and uncover problem area. How do we convince them to probe below the surface without interrogating employees? We'd prefer to avoid mandating it as part of a manager's performance reviews. —Touchy Subject, executive assistant, health care, Sydney, Australia
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Georgia March Madness Meets Watergate

March 12, 2013
Today, we focus on distributing Codes of Conduct, policies, check-the-box learning and other communications to prevent compliance and ethical disasters. Bud Krogh's message suggests we give greater emphasis to basic leadership and citizenship, not just rote standards.
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