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Learning & Development

Putting a Dollar Value on Talent

July 9, 2012
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How a former chief financial officer is linking human capital metrics to bottom-line results.
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How Should We Use Retirees to Train Our Younger Workers?

June 28, 2012
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Our organization would like to implement cross-training in light of a large number of seasoned employees who are approaching retirement. How can we go about keeping these experienced folks on as consultants after they retire? What is the key to making this solution work? —Training and Retaining, human resources director, services, Colton, California
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Game Plan: Coaches Drive Performance at Archer Daniels Midland

June 15, 2012
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The company's short-range goal is to use coaching to boost the bottom line through cost savings and more efficient operations. Longer term, it's hoped that coaching will supplant the annual ritual of performance reviews.
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Is There a Meaningful Distinction Between Workforce Planning and Succession Planning?

May 1, 2012
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What is the difference between workforce planning and succession planning? —Perplexed Recruitment Specialist, government, Hamilton, Ontario
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How Do We Prove the Return on Investment of Coaching Certificates?

March 13, 2012
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Our organization is conflicted about certifications for coaches. The HR department wants to send our internal coaches/managers through a certification program, but upper management first wants to do a cost-benefit analysis. How do we make the case? —No Playbook, logistics and transportation, Santa Barbara, California
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