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Learning & Development

How Should We Use Retirees to Train Our Younger Workers?

June 28, 2012
Our organization would like to implement cross-training in light of a large number of seasoned employees who are approaching retirement. How can we go about keeping these experienced folks on as consultants after they retire? What is the key to making this solution work? —Training and Retaining, human resources director, services, Colton, California
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How Do We Prove the Return on Investment of Coaching Certificates?

March 13, 2012
Our organization is conflicted about certifications for coaches. The HR department wants to send our internal coaches/managers through a certification program, but upper management first wants to do a cost-benefit analysis. How do we make the case? —No Playbook, logistics and transportation, Santa Barbara, California
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