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How Do We Deliver Performance-Based Learning?

April 10, 2014

I’m working on a project team to boost how we design, deliver and administer performance-based learning. There doesn’t seem to be an out-of-the-box way to do this for our services organization of 600 people. Strategically speaking, how do we achieve our goal?

— Map But No Direction, Health Care, Jacksonville, Florida


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How Important Is Sticking to Job Descriptions?

April 10, 2014

What is the protocol when our executive team requests salaried employees to perform work outside their job description? It is a situation that has occurred before, resulting in some salaried workers having to work weekends/off days to keep up with their regularly described duties. Job duties of a salaried employee often are fluid, but would it be better for us simply to abandon job descriptions? I wonder about things like employee burnout, turnover, stress levels and engagement.

— Concerned VP, energy/utilities, Newfoundland


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