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What Could We Do To Better Evaluate Sales Reps?

March 7, 2013
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We are a sales-driven organization with approximately 50 employees. What would be the ideal type of performance appraisal for us to use? —The Cost of Money, construction, Pune, India
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Do We Really Need to Still Care About Retention?

March 7, 2013
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Given the high unemployment rate, how high a priority is retention for organizations these days? —Thankful to Be Working, recruitment executive, telecommunications, California
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How Could We Predict Employees Who Will Quit?

January 25, 2013
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How could we identify why employees change jobs? We know it's not always the money, but is there a way we could predict the indicators for each person? —Don't Leave Us, services, North Carolina
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Without Historical Performance Data, How Does Our Newly Merged Company Know Which Employees Are Management Material?

January 25, 2013
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My company underwent a recent merger that created a need for new managers. Our organizational structure also is changing to run much flatter. The newly merged organization is looking for a way to identify candidates for the new management jobs. Historical data on performance either is lacking or not available. How do we go about the task of assessing which employees to interview for the management roles? — Data Blackout, organizational development specialist, manufacturing, Teaneck, New Jersey
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Why Should Our Small Firm Care About Career Planning?

January 25, 2013
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Even though we have fewer than 200 employees, how could our human resources function develop career paths for them? —-Forward Thinker, HR director, publishing/communication/advertising, Dearborn, Michigan
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How Lean Is Too Lean?

January 25, 2013
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How do we determine if our workforce is too lean following layoffs? We had an additional 27 people leave voluntarily. What signs should we look for to indicate the employees are overworked and stressed out? — Not Enough Cooks, administrative assistant, utilities, Giddings, Texas
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Who Has a Recipe for Developing Decision-makers?

January 25, 2013
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What are the steps in developing an effective executive selection process? —The Future Is Now, finance/insurance/real estate, Plantation, Florida
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Why Don't Our Managers Identify High-Potential Workers?

January 25, 2013
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With the start of a new year, I am trying to assemble a brief guideline to help our supervisors and managers identify key employees within their department. What suggestions do you have as we begin this list? Would you suggest some criteria we could use? — New Year, New Practices, HR analyst, manufacturing, Farmington Hills, Michigan
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How Many People Fail Background Checks?

January 16, 2013
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Where can I find information on the average number of applicants who do not pass background checks? About 3 percent of our applicants fail, and I want to see how we compare to other large employers. —Screen Test, recruitment manager, hospitality, Atlanta
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What Are the Chances We Could Get Ex-Employees to Repay Us for Their Training?

January 16, 2013
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We are paying to train and develop our employees, but many are leaving for other opportunities shortly after their training is complete. I know this is not uncommon, but it makes us wonder if we can force them to repay the money we've invested in them. Seeing them leave makes us wonder if training really is a retention tool. What should we do? —Doubts About Training, assistant manager, human resources, construction, New Delhi, India
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