How do I search for, and select, a recruiting firm to help us find engineers? Specifically, my customer group has about 15 very specific, hard-to-fill engineering openings. We're already using social media and have considered advertising in trade publications, but we also need a more targeted approach.
—Dear Recruiting a Recruiter, manufacturing, Dearborn, Michigan
There’s a ticklish situation I don't know how to handle. I strongly believe my boss and a co-worker are having a sexual relationship. She seems to get special privileges that aren't available to others. What should I do, if anything?
—Too Close for Comfort, manufacturing/production, Newport News, Virginia
What are some "caution items" before we launch into job rotation? We aren't sure whether it should start at our home office or across departments, and also aren't sure what percentage of our employees should be rotated.
—Cautious but Curious, manufacturing/production, Bangkok, Thailand
Our employees often work in teams, executing projects or drumming up innovation. How valuable is it for us to implement coaching for these folks who are already highly motivated? We were considering some type of "team coaching," although we don't really know if such an animal exists.
—Pleased with Our Employees, but not Complacent, engineering/architectural, Washington, D.C.
We are currently engaged in the process of training all of our managers in the principles of exemplary leadership. To support this effort, we want to move away from a "control and compliance" approach to performance management. How do we redesign our tools to promote employee ownership, accountability, and commitment through a set of shared values and goals?
—Culture Warrior, senior vice president human resources, financial/insurance/real estate, Sarasota, Florida
We have a manager who feels that “motivation” should be in the form of criticism – to encourage the employee to “work harder.” If indeed this is his style, what is the best approach to giving constructive criticism to employees as a motivator?
—Providing Constructive Feedback
Do you know if there is any kind of normal attrition or resignation numbers for industries or size of companies? What is considered normal?
—Not Sure When to Worry, automotive, Auburn Hills, Michigan
What is big data and why should HR care about it?
Is there any logical grouping or hierarchical order of the factors that affect talent management? For example: imprecise career paths, engagement, skills development, subjective performance assessments.... Are there rules about which ones are foundational and which ones get built on the foundation?
—We Need a Solid Foundation, training and development program leader, telecommunications, Montreal
Engagement is not a priority for our organization. What can be done to increase the buy-in of senior leaders on the need for engagement programs?
—We Care: Execs Not So Much, talent coordinator, science and education, Denver, Colorado