We have an employee who inadvertently broke some inexpensive equipment while on the job, but did not tell management about it. How should we handle this? The item can be replaced for less than $100, so cost isn't the issue. The employee's behavior is.
—Hates Secrecy, manager of manufacturing, Rochester, Minnesota
What is the difference between workforce planning and succession planning?
—Perplexed Recruitment Specialist, government, Hamilton, Ontario
Our company is helping to build a light-rail train line at an airport. A key objective: demonstrating on-time performance and service, even before trains are put into operation. We required our employees to clock in and out of work as a way of maintaining schedules, but the process generated complaints. Employees say we use it to snoop, and some managers have in fact used the clock time to discipline employees. How can we better manage the process and the communication?
—Uh-Oh, HR Generalist, transportation, Southeastern U.S.
We are considering outsourcing our entire staffing process to an outside vendor. How do we assess the advantages and disadvantages of this?
—Weighing Pros and Cons, HRD specialist, government, Washington
We are creating employee self-assessments and employee review documents. Should the self-assessment mirror the employee review in the questions being asked? Some folks here believe the questions ought to be identical.
—Expertise, Please, accounting/human resources manager, Auburn Hills, Michigan
We want to fix our recruiting after some bad hires. How can we measure the effect, in dollars and other costs, of poor hiring decisions?
—Penny-Pinching Recruiter, government, New South Wales, Australia
What screening and assessment process does Southwest Airlines use? We are trying to screen for people who fit into that type of culture and are having a difficult time.
—Hope to Take Flight, recruiter, wholesale trade, Houston
How should we define employee engagement? Is it more than good morale and camaraderie?
—In Search of Meaning, senior leader, hospitality, Ho Chi Minh City, VietnamRead More
Which standard form (if any) must employees fill out when they decline health care coverage?
—Paper Weight, executive assistant, maintenance/janitorial, New JerseyRead More
Are there industry averages for how many positions a recruiter should fill every month/quarter/year?
—I'm CEO, but I Don't Know, services, Mississauga, Ontario