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How Do We Change Job Titles Fairly?

October 31, 2012
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What factors should we consider when redesignating titles among leaders in the same or similar job grades? —Title Fight, assistant manager, mining/oil/gas, Singapore
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How Do We Measure Innovation, Loyalty and Other Abstract Concepts?

October 31, 2012
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How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us. —In Search of Answers, construction/industrial, Parsippany, New Jersey
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Top Performers vs. Critical Performers: Semantics or Meaningful Distinction?

October 31, 2012
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What is the difference between top performers and critical performers, if any? —Taking Stock, wholesale trade, Seattle
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What Are the Differences Between HR Practices in the U.S. and in the Caribbean?

October 17, 2012
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I will be transitioning soon from the Caribbean to the U.S. What must I do to prepare to quickly gain employment in the human resources field? Are there special regulations, systems and methodology on which I need to focus? —On the Move, HR professional, Aruba
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How Do I Coach for Engagement?

October 17, 2012
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I have been reading everything I can about employee engagement and feedback. How do I use the knowledge, in a practical way, to improve my leadership/coaching? —Too Much Information, operations supervisor, transportation, San Diego
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Why Do HR Pros Largely Ignore Tuition Programs?

October 17, 2012
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Why do human-resources and talent-management professionals tend to overlook the value of tuition assistance? —Premium on Education, talent management, education, Scottsdale, Arizona
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Does Employee Involvement Equate to Engagement?

October 2, 2012
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Is there a distinction between employee engagement and employee involvement? We're looking for an objective and meaningful way to measure it. —Stuck on Semantics, senior training director, hospitality, Ho Chi Minh City, Vietnam
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Do Core Competencies Really Boost Performance?

October 2, 2012
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We hear the phrase “core competencies” thrown around quite a bit, but how should we define it? In other words, how do we understand our core competencies within the context of boosting our organization's performance? —Bugged by Buzzwords, human resources recruiter, health care, Scotts Valley, California
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What Is a Foolproof Method to Test for Analytical Skills?

October 2, 2012
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Our new accountants generally do a fine job dealing with routine compliance issues. When it comes to analytical skills, however, most of them are severely lacking. They are unable to project or think beyond the basic answers.

It's easy to test for and to teach basic skills. But how do we test people's analytical skills?
Final Analysis, hiring manager, financial services, Plantation, Florida

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Should We Put Exit Interviews Online?

September 19, 2012
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Should we put our exit interview process online? What are the drawbacks? —Hate Saying Goodbye, human capital management specialist, Wichita, Kansas
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