What factors should we consider when redesignating titles among leaders in the same or similar job grades?
—Title Fight, assistant manager, mining/oil/gas, Singapore
How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us.
—In Search of Answers, construction/industrial, Parsippany, New Jersey
What is the difference between top performers and critical performers, if any?
—Taking Stock, wholesale trade, Seattle
I will be transitioning soon from the Caribbean to the U.S. What must I do to prepare to quickly gain employment in the human resources field? Are there special regulations, systems and methodology on which I need to focus?
—On the Move, HR professional, Aruba
I have been reading everything I can about employee engagement and feedback. How do I use the knowledge, in a practical way, to improve my leadership/coaching?
—Too Much Information, operations supervisor, transportation, San Diego
Why do human-resources and talent-management professionals tend to overlook the value of tuition assistance?
—Premium on Education, talent management, education, Scottsdale, Arizona
Is there a distinction between employee engagement and employee involvement? We're looking for an objective and meaningful way to measure it.
—Stuck on Semantics, senior training director, hospitality, Ho Chi Minh City, Vietnam
We hear the phrase “core competencies” thrown around quite a bit, but how should we define it? In other words, how do we understand our core competencies within the context of boosting our organization's performance?
—Bugged by Buzzwords, human resources recruiter, health care, Scotts Valley, CaliforniaRead More
Our new accountants generally do a fine job dealing with routine compliance issues. When it comes to analytical skills, however, most of them are severely lacking. They are unable to project or think beyond the basic answers.
It's easy to test for and to teach basic skills. But how do we test people's analytical skills?
—Final Analysis, hiring manager, financial services, Plantation, Florida
Should we put our exit interview process online? What are the drawbacks?
—Hate Saying Goodbye, human capital management specialist, Wichita, Kansas