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What Are Best Practices to Assess HR’s Performance?

March 17, 2015

We want to make an end­-to­-end assessment of HR’s performance during the first year new employees are on the job. Our aim is to look at what we could have done differently to train, engage and retain. Are other organizations doing this? Any best practices? 

—No Window on Our World, HR generalist, architectural/engineering, Miami


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Why Is Diversity More Than a Buzzword?

March 17, 2015

We've been reading about the supposed importance of cultural diversity, but haven't companies always dealt with diverse workforces? This is America after all, land of the melting pot. Explain why diversity is more than a buzzword, something actionable that demonstrably improves business outcomes.

—Mingle and Melt, diversity consultant, Lansing, Michigan


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How Do We Build Culture?

February 24, 2015

Would it help us build camaraderie and culture to create an inclusive “get-to-know-you sheet” to encourage our employees to develop stronger relationships? Honestly, our focus on culture is newfound. We know it’s important and want to develop tools that nurture it, yet some of our managers don’t fully appreciate how culture ties back to their responsibilities. Suggestions?

—Nervous Newbie, project manager, financial services, Cleveland, Ohio


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Should Development and Merit Raise Processes Be Split?

February 24, 2015

We want to separate two processes: performance management with a focus on developing people, and merit raises based on an employee’s contributions to our business success. How do I proceed? And what are the benefits of doing so?

—New and Improved, nonprofit, Grand Rapids, Michigan


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How Do Recruiting and Succession Strategy Fit Together?

February 24, 2015

How do we tie recruiting to fill new positions to development of a comprehensive succession strategy? People tend to talk about succession as a separate event from recruiting, but isn't there a connection between the two? We aren't far enough along on succession and the question has arisen in the context of our ongoing internal discussions.

—We Have Needs, services/software, Amherst, Massachusetts


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What Is the Next Step for Retention?

February 9, 2015

What ought to be our next probable step for retention as employees reach the maximum salary on our pay scale? Would advancing them into the next job grade be considered a promotion? How can we ensure that our pay reflects going rates but also satisfies our employees?

Unhappy and Over Budget, vice president of compensation, manufacturing, Detroit


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How Can We Analyze Corporate’s Effect on Employees?

February 9, 2015

What is the best way to assess the impact our corporate culture has on employee behaviors? This analysis is part of a larger change management initiative.

—Measuring Stick, people & culture specialist, retailing, Calgary, Alberta


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Should We Adopt a Training Policy?

February 9, 2015

There is some inclination by our execs to want to enshrine a training policy to make sure training of employees takes place/gets done. I'm not necessarily opposed, but I also am not convinced it's going to help much. We want to boost participation rates, but I feel like forcing employees to seek out training could backfire.

Development Dilemma, agriculture/forestry, Lagos, Nigeria


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How Do We Engage Different Age Groups?

January 26, 2015

We have people of vastly different age groups in our workforce. What's the key to tailoring engagement to individual groups by age? What can we do to appeal to the varied and different interest among these groups?

One Size Doesn't Fit, talent management specialist, services, Singapore


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