What evidence is there to support a link between workplace diversity and rising engagement? More to the point, how do the two things go hand in hand to create measurable value — i.e., increased sales/growth — that we could track over time?
—Melting Pot, transportation and warehousing, Memphis, Tennessee
We have employees who need to pay back tuition if they leave within six months of finishing school. Are we permitted to get payment from their 401(k) accounts?
—We Want Our Money, health care, Waltham, Massachusetts
We are launching several project teams that will be led by employees. Should we appoint a leader for each project team or would it be wiser to let each team "elect" its own leader?
—People Power, project manager, research and development, Gaithersburg, Maryland
What does it mean to be an expat manager, particularly those from Asia, who is responsible for managing a team in the U.S.? Which challenges should we watch out for? How should our organizations prepare expat managers?
—Putting the 'Multi' in Multicultural, training adviser, software/services, Edison, New Jersey
How reliable is emotional IQ as an indicator of a person's potential to excel at work?
—Intelligence Report, manufacturing, New York City
How do I find a recruiter who specializes placing people in human resource and employee relations positions?
—Need ‘People’ People, recruitment consultant, professional services/consulting, Salem, Oregon.
What are the disadvantages to forgoing performance evaluations?
—Fence Sitter, talent evaluation, services, Masaka, Uganda
We are in the process of moving to a competency-based management system, and our first agenda is competency profiling of personnel. In this regard, could you please provide a list of competencies that should be required for a job — e.g., a department head, in terms of knowledge, skills, attitude, values and traits?
—Treasuring Competencies, treasurer, government, Manila, Philippines
What are the current trends for developing leaders in the retail industry? Because the industry no longer relies only on bricks-and-mortar stores, is recruiting/preparing leaders different than it was in the past?
—Keeping Up With the Times, trainer, retail, Naperville, Illinois
An employee continually shares tweets during the workday that don’t paint our company in the best light. He also uses profanity in his tweets regularly. But he doesn’t indicate where he works in his Twitter bio. And the profanity and perspectives he shares are part of the “personal brand” he portrays online. From an HR perspective, what are my options?
—Uncharted Waters, corporate communications director, financial services