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Dear Workforce

What Do We Do About Bickering Employees?

January 30, 2014
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We have employees in a work area who are constantly bickering among themselves. They start rumors about each other, even though they've been warned of disciplinary action regarding their behavior. How close are we to completely losing our professional environment? — Frazzled, compliance and ethics officer, contracting and consulting, Madison, Mississippi
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What Questions Define Our Learning and Development Culture?

January 30, 2014
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I have been given the task of defining the learning and development culture of our workforce (using Six Sigma tools). What type of questions should be included in our first employee survey? They need to be kept simple and to avoid "bias" in the responses. — Finding Who Are We, HR administrative assistant, manufacturing, Sydney, Australia
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What's a Succession Plan for an Aging Workforce?

January 7, 2014
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The average age of our workforce is 48 years. We'd like to develop a strategy to prepare for the aging of our workforce, but what's really the most effective thing we should do? Who should be involved or giving input? We know we need to do something, but we aren't sure what's going to be effective. And we don't think we can “hire” our way out of it.
—Not Getting Any Younger, manager human resources, financial services, Amsterdam, New York


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Is Management Style Crucial to Leadership?

January 7, 2014
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How does management style affect someone’s ability to lead? We’re wondering if we should promote people with certain styles of leadership (autocratic, democratic, laissez-faire).

 —Always in Style, office coordinator, government, Washington, D.C.


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How Do We Use Data to Identify Quality Candidates?

January 7, 2014
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We've completed our skills gap analysis and competency profile - but we can't find enough good candidates in the job market who have the right skills. Now that we have all this information, where do we go from here?

— Only Half the Problem, HR consultant, Nairobi


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How Do You Stress Accountability Among Employees Without Sounding Threatening?

December 17, 2013
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Q: We have been stressing accountability as a cultural value. What is a good way for us to take the concept of accountability beyond the performance appraisal? We want employees to embrace accountability but not feel threatened by it (i.e., no raises, discipline etc).

—Performance Is the Thing, education, Pune, India


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The Right Duration for a Job Rotation

December 17, 2013
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How could we determine the duration of a job rotation?

—Time Sensitive, transportation & distribution, Hong Kong


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How Should Our Organization Be Using Social Tools in Our Recruiting?

December 4, 2013
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We need a strategy that is effective but won't be cumbersome or costly. What are the keys to using social tools to recruit?

—Behind the Curve, human resources representative, finance/insurance/real estate, North Hollywood, California


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What Are the Keys to Engaging Employees?

December 4, 2013
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How should our organization define the term employee engagement?

—Open-Ended Question, staffing/HR services, Highland Mills, New York


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How Should We Treat Our Contingent Workforce?

December 4, 2013
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We are an apparel maker that uses contingent workers for a variety of high-level tasks, such as designers and engineering. Is it important for us to engage them like our paid staff, and if so, why and how do we do it? 

—Laboring to Make the Connection, generalist, manufacturer, Memphis, Tennessee


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