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Getting Happy with the Rewards King

April 1, 2003
Bob Nelson has sold more than 1.5 million books by telling companies how to make small rewards yield big loyalty and productivity bonuses. Critics scoff at a "baubles and trinkets" approach, but Nelson has plenty of believers.
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Finding the Cure for Pharmacy Costs

December 30, 2002
Prescription drugs account for 15 percent of an employer's health-care expenditures and are growing faster than any other area. Plan design, pharmacy-benefit managers and tiered plans all play a role in cost control.
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