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HR Services and Administration

The Last Word Worker 'Deal' Is Off

April 9, 2010
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The Towers Watson Global Workforce Study—depending on how you look at it—is either eye-opening news or simply a reconfirmation of what we have all known to be true about employer-employee relations for a long time.
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HR vs. Fear

April 8, 2010
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Commentary: Great HR people stand between the employees whose energy and talent drives their companies and the fear-based decision-making that seeks to paint every move as a choice between business and its opposite—call it lack of rigor, wimpiness or sob-sister do-goodism. Great HR people know better. They’re willing to be called non-businesspeople, if that’s what it takes to make the right call.
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<i>Dear Workforce</i> Should Our New HR Leader Come From Inside or Outside

March 29, 2010
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Our fire department is establishing a human resources unit. Should its leadership come from within our organization or from a civilian with the prerequisite knowledge, skills and abilities? What best practices have been developed?
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Why the Best HR Leaders Are Moderate Republicans

March 23, 2010
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Commentary: Both Bill Clinton and Ronald Reagan could have been great HR pros. Turns out that in order to be a great HR leader, it’s more important to be a moderate than either a Republican or a Democrat. Need proof? Let’s examine the relationship between getting things done in politics and getting things done in HR.
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<i>Dear Workforce</i> Our Open-Plan Workplace Fosters Violations of Confidentiality. How Do We Persuade Management to Take Action?

March 16, 2010
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I am in a quandary. I recently joined a Fortune100 financial services company and believe our HR processes are a mess. For instance, HR employees (not in management) share cubicles with some of the employees they support. As a result, confidential conversations often take place within earshot of co-workers. I feel like we in HR are being forced to violate confidentiality, but management seems deaf to the problem. Getting conference rooms is difficult—they are usually booked, and charged back to the department. What advice do you have for how I can continue to provide support to employees and managers while also respecting their privacy?
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The Five Biggest Lies in HR

March 4, 2010
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Commentary: You hear them all the time: ‘Work/life balance is HR’s responsibility.’ ‘Our company wants only “A” players.’ And other falsehoods. HR has spawned narratives that make the function seem like a cross between Mother Teresa and Stuart Smalley.
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<i>Dear Workforce</i> How Do We Determine the Best Ratio of Administrators to Other Employees in Our Health Care Organization

March 2, 2010
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What is the typical ratio of administrative support to other employees in a large (3,000-employee) health care organization?
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Study Finds 401(k) Accounts Have Recovered Somewhat, but Still Trail 2007

February 19, 2010
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The average 401(k) account balance was $64,200 last year, up 27.9 percent from 2008 but still down from $69,200 at the end of 2007, a new study finds.
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NLRB Nominee Fails to Assuage Business Community

February 3, 2010
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Harold Craig Becker’s nomination to the National Labor Relations Board faces Republican and business opposition. Becker, who is associate general counsel for the Service Employees International Union, told a Senate committee that if he is confirmed, he would comply ‘scrupulously’ with an ethics pledge to recuse himself from SEIU lawsuits for two years.
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Mercer Analysis Pension Plans Improve Funded Status

January 5, 2010
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One reason for the improvement in funding in 2009 is higher corporate bond yields, which have reduced pension plans’ liabilities, a company executive says.
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