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HR Services and Administration

Innovation Contest Draws HR Tech Ideas

June 7, 2010
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In a sign that people management is a priority these days, three of the 10 finalist entries in a business innovation contest co-sponsored by the Wharton School involve human resources.
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Xerox Unit Buys Outsourcing Unit From Hewlett-Packard

May 25, 2010
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The benefits and HR outsourcing operation was formed in 2005 by then-Towers Perrin and EDS Corp., combining Towers Perrin’s benefit administration services and EDS’ payroll and HR-related outsourcing services.
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<i>Dear Workforce</i> How Do We Build a World-Class Recruiting Department?

May 18, 2010
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I need to establish a strategic plan on how we can become a world-class staffing/recruiting department. Unfortunately, all the historical data from previous recruiting managers got tossed. Do you have any simple tips on how to begin this ambitious plan?
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<i>Dear Workforce</i> What Are the Best Work-at-Home Guidelines

May 18, 2010
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Our software company is evaluating the idea of letting some employees work from home. However, we are concerned about cutting down on distractions and making sure they remain productive. We would like to provide some basic work-at-home guidelines to them. What should we include?
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The Last Word Worker 'Deal' Is Off

April 9, 2010
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The Towers Watson Global Workforce Study—depending on how you look at it—is either eye-opening news or simply a reconfirmation of what we have all known to be true about employer-employee relations for a long time.
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HR vs. Fear

April 8, 2010
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Commentary: Great HR people stand between the employees whose energy and talent drives their companies and the fear-based decision-making that seeks to paint every move as a choice between business and its opposite—call it lack of rigor, wimpiness or sob-sister do-goodism. Great HR people know better. They’re willing to be called non-businesspeople, if that’s what it takes to make the right call.
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<i>Dear Workforce</i> Should Our New HR Leader Come From Inside or Outside

March 29, 2010
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Our fire department is establishing a human resources unit. Should its leadership come from within our organization or from a civilian with the prerequisite knowledge, skills and abilities? What best practices have been developed?
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Why the Best HR Leaders Are Moderate Republicans

March 23, 2010
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Commentary: Both Bill Clinton and Ronald Reagan could have been great HR pros. Turns out that in order to be a great HR leader, it’s more important to be a moderate than either a Republican or a Democrat. Need proof? Let’s examine the relationship between getting things done in politics and getting things done in HR.
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<i>Dear Workforce</i> Our Open-Plan Workplace Fosters Violations of Confidentiality. How Do We Persuade Management to Take Action?

March 16, 2010
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I am in a quandary. I recently joined a Fortune100 financial services company and believe our HR processes are a mess. For instance, HR employees (not in management) share cubicles with some of the employees they support. As a result, confidential conversations often take place within earshot of co-workers. I feel like we in HR are being forced to violate confidentiality, but management seems deaf to the problem. Getting conference rooms is difficult—they are usually booked, and charged back to the department. What advice do you have for how I can continue to provide support to employees and managers while also respecting their privacy?
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The Five Biggest Lies in HR

March 4, 2010
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Commentary: You hear them all the time: ‘Work/life balance is HR’s responsibility.’ ‘Our company wants only “A” players.’ And other falsehoods. HR has spawned narratives that make the function seem like a cross between Mother Teresa and Stuart Smalley.
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