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HR Services and Administration

A Benchmark Is Not a Scalpel

November 18, 2008
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Commentary: Benchmarking to identify opportunities for headcount reduction in HR is like getting a physical to identify opportunities for a tummy tuck. You don’t need the doctor to tell you where the fat is—that you know already. So if you’re determined to cut, use a surgeon. Just don’t try to convince anyone that you’re improving your health.
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A Real-Time View of a Region's Talent Supply

November 17, 2008
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The the Metropolitan Development Association of Syracuse and Central New York is implementing a new Web-based tool that will enable it to provide companies with real-time data on what talent the region has and what talent needs to be developed.
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Vigilant Due Diligence Could Head Off Vendor Viability Issues

November 14, 2008
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Given the unpredictable nature of today’s markets, it’s essential that HR talk to procurement managers about what they believe would be red flags of financial viability, experts say.
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Express Scripts Receives Extortion Threat

November 10, 2008
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The extortionist is threatening to expose millions of records and sent the company a letter that included the names, dates of birth, SocialSecurity numbers and some prescription information for 75 members.
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Wall Street Gyrations Keep Benefits Managers Hopping

October 30, 2008
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Benefits management departments in recent weeks have been fielding questions and addressing concerns from employees worried about their 401(k)s and other employer-sponsored investment vehicles as the stock market continues to show signs of instability.
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Scheduling Software Oracle Workforce Scheduling and Kronos Scheduling

October 10, 2008
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Oracle Workforce Scheduling allows managers to see details of how a team of workers is scheduled through the day. Among the demand factors that Kronos’ scheduling software takes into account are sales, number of items sold, number of customers and foot traffic.
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Scheduling Software Infor Software

October 10, 2008
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Infor software allows managers to score employees on customer service, which allows peak performers to be scheduled at peak times.
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What Your Personal Board of Directors Wants From HR

September 19, 2008
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Rather than give you the usual ‘blah, blah, blah’ from me, I’ve commissioned my own personal board of directors to tell us what HR should do to take the seat. Here’s HR’s real path to influence and achievement, as outlined by a CEO, a CFO, a VP of marketing, a director of customer service, a general counsel and a VP of sales.
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