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HR Services and Administration

Shared Services - The Keys to Success

June 1, 1999
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Five tips for standardizing common functions.
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What You Can Measure, You Can Manage

June 1, 1999
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Randy Gorrell is a firm believer that if you can measure HR processes and practices, you can manage them - and add value to your organization by doing so.
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Planning is Key to Call Center Success

May 21, 1999
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Your strategy must be one part technology, one part cultural change.
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Newcourt's Call Center Streamlines HR Process

May 21, 1999
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It took less than a year before Newcourt realized a return on its investment.
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Five Tips for Successful Call Centers

May 21, 1999
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One HR professional offers his advice.
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iOn the Contrary-i Nothing's 'Trivial' About People Issues

January 1, 1999
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In the information age, it's not your title but what you know that gives you power. Fortunately, HR people collectively posses more brainpower and expertise than any one in a corporation.
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TOOL Training Budgets 101

November 1, 1998
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The bottom line on training budgets: work to ensure you're funding the right efforts to keep your company competitive and get it to its future goals.
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Training Books

November 1, 1998
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To start taking advantage of current trends in methods of training and training management, find more information about how these techniques can improve your company's development. To help you with your research, Workforce has compiled this list of books.
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The Nuts & Bolts of Valuing Training

November 1, 1998
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Calculating the ROI of training is sometimes simple, sometimes subjective and sometimes not worth the effort.
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Training Web Sites

November 1, 1998
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To start taking advantage of current trends in methods of training and training management, find more information about how these techniques can improve your company's development. To help you with your research, Workforce has compiled this list of web sites.
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