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HR Services and Administration

Want to Make Money on IPOs Learn About Companies HR Management Strategies

September 2, 2010
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With all the news about IPOs, there's a secret about their success that has not been widely shared: Human resource management makes the difference between life and death at these organizations.
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Appealing to Workers' Civic Side

September 1, 2010
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Firms find that participating in service events not only burnishes their image in cities where they do business, but also helps improve employee morale, recruitment and retention.
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<i>Dear Workforce</i> How Do We Establish Realistic Goals for New HR Metrics

August 17, 2010
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We are in the process of setting up some metrics for our HR group. Naturally we would like to achieve a 100 percent customer-satisfaction rating from our customers, but we also want to be realistic. Is there an industry standard that you would recommend as a starting point?
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Special Report on HR Technology In SaaS Battle, Customers Win

June 24, 2010
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Options abound for employers as vendors seek to carve out new pieces of the 'software as a service' market for HR technology.
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Serving the Big Boys Too

June 24, 2010
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A growing number of corporate giants are upending the thinking that HR applications delivered over the Internet are not flexible or secure enough to serve the big boys.
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SAP Circling SaaS Market

June 24, 2010
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The Germany-based business software company is taking a close look at HR software delivered as a service, which refers to companies accessing applications over the Internet and typically paying for them on a subscription basis for a limited time.
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<i>Dear Workforce</i> How Much Support Staff Should We Employ?

June 15, 2010
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How do I use benchmarks to determine if my support departments are staffed properly?
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<i>Dear Workforce</i> How Do We Handle Frustrated Job Seekers?

June 15, 2010
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Our company is in a geographic region suffering from high unemployment. As a result, our in-house recruiters can't keep pace with the hundreds of résumés from desperate job seekers that we receive each week. Our standard response is that a recruiter will contact people if there is an opportunity to discuss, but that hasn't stopped people from telephoning us in search of more information. And the calls are becoming more frequent and confrontational. How should we handle this? We want to be fair to the people seeking work, but we simply lack the staff to give personal attention to each résumé. At the same time, we are worried about overlooking a potentially promising candidate.
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Innovation Contest Draws HR Tech Ideas

June 7, 2010
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In a sign that people management is a priority these days, three of the 10 finalist entries in a business innovation contest co-sponsored by the Wharton School involve human resources.
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Xerox Unit Buys Outsourcing Unit From Hewlett-Packard

May 25, 2010
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The benefits and HR outsourcing operation was formed in 2005 by then-Towers Perrin and EDS Corp., combining Towers Perrin’s benefit administration services and EDS’ payroll and HR-related outsourcing services.
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