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Think Globally, Act Rationally

January 5, 2004
Offshoring jobs and salaries is all the rage in corporate America. But this panacea du jour has as many pitfalls as potential cost advantages. At a recent closed-door conference in Houston, promoters of offshoring to India touted the benefits to a rapt audience. But there were some sobering asides amid the hoopla, such as news of a 50 percent failure rate and savings that aren't so spectacular.
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Passing the Bucks

September 2, 2003
Exult began with a lot of technology know-how and promises of big savings for companies that handed off their messy, expensive human resources operations. Now, with $500 million in annual billings, Exult is spawning imitators who want a piece of the soon-to-be $21 billion outsourcing market.
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HR Is Dead ... Long Live HR

December 23, 2002
Is HR history? Outsourcing is on the rise, and experts say HR head counts will eventually plummet by 25 percent or more. And yet, HR leaders like Kathleen Barclay of General Motors believe the profession is more important that ever. Could both views be correct? Yes. And here's why.
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