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Outsourcing

Client Aids Engagement at Outsourcer

April 1, 2010
When there's praise for an HR job well done at Rockwell Automation, the applause is often not for Rockwell employees, but for people who work at Hewitt Associates, the firm that handles many HR tasks for Rockwell as part of an outsourcing agreement. The engagement level of Hewitt employees is as important as the engagement level of Rockwell's own employees, says the compay's senior VP of HR.
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Communicating for Engagement During Tough Times

April 1, 2010
Although Manpower experienced layoffs during the downturn, its communication strategy helped keep employees in the recruitment outsourcing division informed of the company’s direction, goals and business prospects. That communication helped bolster morale.
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Homeland Security’s Use of Contractors Comes Under Fire

February 26, 2010
The department estimates it has 200,000 contractors working for it and 188,000 civilian employees—not including uniformed members of the Coast Guard—for a total workforce of almost 400,000, according to information provided by the committee.
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