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Outsourcing

Client Aids Engagement at Outsourcer

April 1, 2010
When there's praise for an HR job well done at Rockwell Automation, the applause is often not for Rockwell employees, but for people who work at Hewitt Associates, the firm that handles many HR tasks for Rockwell as part of an outsourcing agreement. The engagement level of Hewitt employees is as important as the engagement level of Rockwell's own employees, says the compay's senior VP of HR.
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Communicating for Engagement During Tough Times

April 1, 2010
Although Manpower experienced layoffs during the downturn, its communication strategy helped keep employees in the recruitment outsourcing division informed of the company’s direction, goals and business prospects. That communication helped bolster morale.
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Laying the Groundwork for HR Outsourcing

January 12, 2010
The second decade of HRO begins with a much more balanced perspective of outsourcing and a clearer understanding of its strengths and limitations. But if the promises of outsourcing are to be achieved, there are a few important considerations that should guide its use. Successful outsourcing begins with internal processes, including HR transformation, pragmatic scoping of the HR outsourcing project, gap analysis and change management.
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