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Outsourcing

Global Workforce ReportIndia on the Outs

June 24, 2009
The global downturn, coupled with political concerns in the U.S. about domestic job losses, has caused companies to reconsider outsourcing to the subcontinent or managing their own workforces there. Some have found that bringing work back onshore makes better business sense.
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Outsourcing on the Home Front

June 24, 2009
Unlike Indian outsourcing companies, domestic outsourcing firms, which use customer service agents who work from home, have found their business has picked up in recent months. 'We’re finding the economy to be good to us,' says Rob Duncan, COO of Denver-based Alpine Access.
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C-Suite April

May 8, 2009
This month’s digest of who’s coming, going and moving up in the world of workforce management.
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Spotting Red Flags in HRO Deals

March 27, 2009
Mike Wright, senior vice president of HRO sales and marketing at Hewitt Associates, has learned a thing or two about what makes a good client. He also has learned more than he would have liked about what makes a bad one.
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