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Policies and Procedures

How Should Supervisors Deal With Open Door Policies?

November 3, 2015

How should first-line supervisors deal with an agency head who continually encourages subordinates to bypass their supervisors in making reports about employee performance, work relations, and/or operations? Speaking to this agency head has already been tried and failed. This encouragement comes in the form of an "open door" policy, enabling behavior such a listening instead asking them to address with their supervisor first, and even sometimes via direct instructions to do so.

—Frustrated and Discouraged, government, Phoenix

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How Should We Handle Workers’ Profane Social Media Posts?

August 18, 2015

An employee continually shares tweets during the workday that don’t paint our company in the best light. He also uses profanity in his tweets regularly. But he doesn’t indicate where he works in his Twitter bio. And the profanity and perspectives he shares are part of the “personal brand” he portrays online. From an HR perspective, what are my options?

—Uncharted Waters, corporate communications director, financial services

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