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Policies and Procedures

You'd Think We'd All Know the Dangers of 'Reply All' by Now

May 8, 2013
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Is there any more helpless feeling in today's business world than sending an email, and then immediately realizing that you made a mistake?
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Taking Issue With the Term 'Wage Theft'

May 7, 2013
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Yes, we have a wage-and-hour problem in this country. Wage-and-hour non-compliance, however, is a sin of omission, not a sin of commission. Employers aren't intentionally stealing; they just don't know any better.
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What Are Some Standard Guidelines for Working at Home?

May 2, 2013
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Our software company is evaluating the idea of letting some employees work from home. However we are concerned about cutting down on distractions and making sure they remain productive. We want to provide some basic "work at home" guidelines to them. What would you suggest we include? —Set Yourself Up for Success
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How Do We Know Our Engagement Efforts Are Paying Off?

May 1, 2013
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How will I know when our employee engagement begins producing results? Our goal is to focus on engagement and ultimately gain more business. We're interested in an average for satisfactory engagement. —By the Numbers, senior organizational development officer, insurance/financial/real estate, Beirut
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How Do We Build Loyalty in New Employees?

May 1, 2013
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How do we launch a mentoring program that helps new employees build a strong connection to our company? —Help Me Make It Happen, HR Director, Portland, Oregon
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Nicotine Screenings Snuff Out Some Employment Offers at Health Care Companies

April 30, 2013
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Health care providers, which see their employees as 'role models and advisers to patients,' are among the organizations requiring tobacco testing for new hires.
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The Legal and Ethical Issues of the Class Action “Pick Off”

April 30, 2013
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There are significant strategic decisions that companies and their attorneys must make when defending class action lawsuits. Pre-certification communications with potential class members carry a big upside, albeit with the potential of significant risk.
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With Social Media, All of Your Employees Are Brand Ambassadors

April 29, 2013
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Whether you like it or not, social media has turned each of your employees into a brand ambassador. Can you afford to have your brand sullied by the offensive or racists rants of one of your employees?
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Beware Bans on Pay Discussions Among Employees

April 25, 2013
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Does your handbook have a policy that prohibits employees from discussing how much you pay them? If so, get rid of it.
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NLRB Confirms Legality of Most At-Will Employment Disclaimers

April 24, 2013
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The NLRB will examine at-will disclaimers on a case-by-case basis, and I do not expect we will see the Board take the unreasonable position that all at-will disclaimers are unlawful.
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