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Dear Workforce What Can We Do to Make Our Managers Better at Hiring?

October 18, 2010
How can our public-sector organization help its non-HR managers improve their hiring skills? They are often asked to handle personnel-related issues, such as determining whether candidates have the competencies necessary to perform the job. However, most have little (if any) formal training on how to do this. And our organization does not have a centralized approach or expertise in delivering this type of training.
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Dear Workforce Why 360s Aren't Right for Us—or Are They?

September 14, 2010
We are seeking a way to evaluate individual managers for effectiveness at our company of fewer than 200 employees. Generally, 360 reviews are not recommended for companies of our size. What other tools could we use? —Doing a 360, human resources manager, finance/insurance/real estate, Chestnut Hill, Massachusetts
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