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Labor Relations

Report Cites Poor Working Conditions in India's Call Centers

October 17, 2006
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A new report conducted by the Communications Workers of America and worker organizations in India shows that being a call center rep in India might not be all that it’s cracked up to be.
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Labor Relations Board Offers Split Decision in Supervisor Cases

October 3, 2006
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Companies may start defining more workers as management--and ineligible for union representation--following a National Labor Relations Board decision.
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U.S. Unions Act Globally, Benefit Locally

February 3, 2006
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By creating international agreements with European multinationals, groups are gaining entry into American businesses that previously had fended off organizing efforts.
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Walking Out on Wages

July 29, 2005
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Production goes on during a "virtual" strike, so the suffering hits only those directly involved--labor and management.
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5 Questions for Andy Stern

April 29, 2005
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Stern explains his position on outsourcing.
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US Airways Ups Staffing as Skies Begin to Clear

April 11, 2005
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If everything comes together, US Airways plans to emerge from bankruptcy early this summer.
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<i>Dear Workforce</i> How Do We Promote Professional Development in a Union Shop?

March 31, 2005
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Which performance-management and professional-development strategies would work best in a nonprofit, public-sector, unionized environment? More specifically, which type of incentives and learning culture are needed for employees to embrace professional development when job security is not an issue, under-performance is difficult to address, guaranteed salaries are negotiated by the union, and there is no room for bonuses?
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United Airlines Pilots Dispute Reveals Generational Schism

March 31, 2005
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Active pilots say that saving the bankrupt carrier takes priority over maintaining current benefit levels for retired fliers. The predicament facing United and its pilots, both past and present, is one that will be more prevalent as the number of older workers and retirees begins to outpace the number of younger employees.
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Wal-Mart's Man With a Mission

March 3, 2005
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Lawrence V. Jackson, Wal-Mart’s new chief human resources officer, has been both a friend to workers and a tough-minded management honcho. He’ll need both sets of skills as he steps into a leadership role at a company facing class-action lawsuits, unionization battles and huge worldwide growth.
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Cabin Pressure

February 1, 2005
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The perils facing the traditional air carriers are largely the result of economic and technological changes far beyond the scope of anything that workforce management policies could influence directly. But if airlines including United, US Airways, Delta and Continental are to survive, changes in the work rules, human resources policies and employee relationships are crucial.
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