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Labor Relations

Unite or Die

January 30, 2003
If bankrupt United Airlines is going to survive, CEO Glenn F. Tilton will have to gain the trust of a badly divided workforce and find ways to get them to work together more efficiently. It's not mission impossible: Continental emerged from two bankruptcies and is prospering.
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How to Pick a Mediator

September 6, 2001
If you are thinking about using mediation as an early intervention tool, or to later resolve disputes, the questions on this checklist may be helpful.
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