RSS icon

Top Stories

Recruitment

Shopper's Special

September 3, 2004
Comments (0)
Analysts who study Trader Joe's, a quirky specialty grocery chain, attribute its success to its ability to make money by saving money. It uses private labels instead of brand names, deals directly with producers to cut out middlemen, rents cheap real estate for its stores and keeps the square footage small. Another secret to Trader Joe's success is its helpful employees. They know how to move groceries, which boosts store margins.
Read More

A Fallout Shelter

August 3, 2004
Comments (0)
An overview of how Aramark Refreshment Services ensures that new hires show up on the first day of work. Says VP Tony Petrucci: “We have to counter the counteroffers, make them feel like they’re a part of the family before they start, and work to overcome the emotions that come with changing jobs.”
Read More

Hilton Tries to Clone the Model Employee

August 2, 2004
Comments (0)
Hilton has been trying to achieve good customer service through the use of assessment, training and rewards programs. The result: the chain is perched atop the American Customer Satisfaction Index for lodging, generates a high amount of revenue per available room, and has received several positive recommendations by stock analysts.
Read More

Temps at the Top

July 30, 2004
Comments (0)
While still considered a niche industry, interim-executive staffing is becoming increasingly common for companies seeking new tools to spur change and to achieve rapid results. Top-level temporary CEOs, CFOs and CIOs can cost as much as $77,000 a month, but experts say the experience and ability that companies receive for the money can save them millions in the long run. The right interim hire can sometimes make the difference in a company's surviving a crisis period intact.
Read More

Looking for Business-Ready Candidates, Companies Turn to Finishing Schools of Commerce

July 30, 2004
Comments (0)
This month, corporate recruiters will have the chance to court liberal arts, science and engineering majors fresh from summer “finishing schools” teaching Business 101. The intensive courses run by B-schools at Dartmouth, Stanford and elsewhere attract well-heeled kids looking to pick up accounting, marketing and management basics before they begin work.
Read More

Who’s Hiring from Business “Boot Camps”

July 30, 2004
Comments (0)
A chart with information about a few of the programs for college grads aimed at preparing them for business careers.
Read More

Outsider CEOs Aren’t Always Saviors

July 30, 2004
Comments (0)
Statistics dispute the case that outside CEOs are best positioned to “shake up the culture.”
Read More

Who’s Hiring from Business “Boot Camps”

July 30, 2004
Comments (0)
A chart with information about a few of the programs for college grads aimed at preparing them for business careers.
Read More

RealTrouble

July 15, 2004
Comments (0)
Some Wall Street analysts say that workforce-management problems at RealNetworks raise questions about the company’s prospects. Experts discuss why these problems happen so often and what can be done about them.
Read More

A Call-Center Scam Prompts Greater Scrutiny

June 1, 2004
Comments (0)
International fraud, customer dissatisfaction and a sense of lack of control have pushed companies to step up oversight at outsourced overseas call centers.
Read More