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Training Needs Analysis Report

March 5, 2003
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Related Topics: Behavioral Training, Basic Skills Training, Training Technology, Featured Article
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Sample Training Needs Analysis Report

Training Subject(s)

How to operate the new product pricing system from a PC

Content Information Sources

The company from which the system was purchased

Managers of the product-pricing department

Information-processing technicians

Importance of the Training

Will reduce individual order pricing by 10 percent and increase orderprocessing and invoicing speed by 30 percent, for annual company savings of$220,000.

Urgency of the Training

New system to be delivered May 12 and available for training June 12; will goonline August 12. All order processing employees must be trained by August 12.

Current Training Population

47 order processors

6 order-processing supervisors

2 order-processing managers

3 information systems technicians

Potential Training Population

Based on turnover and projected sales, the following employees will be addedeach year for the next five years. All require training.

7 order processors

1 order-processing supervisor

1 order-processing manager

1 information systems technician

Frequency of Training

After initial training of current employees, all newly hired employees willhave to be trained before reporting to order-processing assignments. Due tosmall numbers of future trainees, consideration should be given to an initialgroup training course for current employees and a self-study version for latertraining.

Subject Review and Update

Subject should be surveyed annually and in-depth every two years. Also,procedures should be established to communicate any systems changes to thetraining department.

Required Results of the Training

Order processors can price products via their PCs at a rate of fifty perhour, with no more than a 2 percent error rate.

Excerpted from How to Identify Your Organization’s Training Needs: APractical Guide to Needs Analysis by John H. McConnell. Copyright Ó 2003 JohnH. McConnell. Published by AMACOM Books, a division of American ManagementAssociation, New York, NY. Used with permission. All rights reserved.

Visitors to this site are granted permission to download or print one (1)copy of the AMACOM content from the Web site for personal use only and agree notto reproduce, retransmit, distribute, disseminate, sell, publish, broadcast orcirculate this material without prior written permission of the copyright owner(AMA).

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